Questions from clients
This page displays the most frequently asked questions, noting that it could be updated and expanded periodically. If you do not find an answer to your query on this page, please contact us via the ‘Contact Us’ page and we will respond to you ASAP. Your questions are always welcomed and we are glad to receive your suggestions.
ESFIC is highly characterized by the short period of product transferring from the farm to the factory (about 1-2 hours), meaning that our products do not require a long time to be delivered to the factory, which excels us over other companies in maintaining the quality of products and their fresh delivery.
Yes! We have already obtained international accreditations as follows:
– 1-ISO 22000:2018 / HACCP.
– ISO 45001: 2018.
– ISO 9001 : 2015.
– ISO 14001: 2015.
– ISO 26000:2010.
– ISO/IEC 17025 accreditation.
– BRC Global Standard V8 Grade AA.
– 5-Registered in whitelist in NFSA.
– Registered in whitelist in SFDA.
– FDA Certification.
– HALAL Certification.
– Kosher Certification.
Vacancies will be displayed on our website’s ‘Careers‘ page.
There is an ESFIC factory in Egypt (Plot No. 3, South Developers District, Sadat City, Egypt).
All company’s products are displayed on our website, as you can follow us through our social pages for any new products, or by contacting the department of sales directly on the following numbers :
+966 11 471 0042 (Saudi Arabia)
+02 048 266 3954 (Egypt)
+02 048 266 3955 (Egypt)
We also welcome you to follow us and communicate with us through our social pages to learn about ESFIC new products .
Egypt: The delivery period of products ranges from 1 to 6 hours, depending on the geographical area .
Rest of the world: The delivery period of products depends on the shipping schedule of the ports and is subject to the conditions and requirements of international shipping .
Orders are delivered less than 24 hours, and the department of sales will communicate with the customer directly.
You can communicate through one of the following means:
– Contact form on our website ‘Contact us‘ page
– Directly via e-mail : export@esfic-sa.com
– Direct phone call:
+966 11 471 0042 (Saudi Arabia)
+02 048 266 3954 (Egypt)
+02 048 266 3955 (Egypt)
Yes! We can currently deliver our products to all governorates of Egypt, according to the geographical area and a specific plan .
We will communicate with you directly through the company’s sales department to make sure the arrival of your orders in the agreed date.
Yes! In the case of availability of promotional offers, they will be published on our website and on our social pages.
You can contact the customer service team through the following means:
- Contact form on our website (Contact Us page)
- Directly via e-mail: export@esfic-sa.com
- Phone: +02 048 266 3945
You can contact the Public Relations via this email: info@esfic-sa.com
